Lead Times for Production & Delivery
Ready-made and Ready-To-Go Gear - For all orders consisting of standard or ready made items, please allow 2-3 business days for order processing and packaging following receipt of order, particularly during peak and holiday periods.
Custom Crafted, Made to Order Gear - Production times will vary in and out of season due to demand. Delivery times vary because orders come in unevenly, 50 may come in one week and 150 the next. As you might imagine, there is a limited pool of skilled custom harness sewers and line makers available; but we do we have several, and we have the best. We are not Amazon Prime with next day delivery…but we are prime!
Custom Crafted, Made to Order Harnesses - For our custom, made-to-order hand-sewn gear, such as Harnesses and Sled Bags, etc., please allow 3 - 4 weeks for delivery. During our busiest season (September through May) your order may take 4 - 6 weeks for delivery. In most cases you will receive your harness in the middle of that range, but it may take as long as the outside of the range...but they are worth the wait! Please understand that our custom harnesses are cut and sewn to your exact specifications for your dog(s).
For our Custom Crafted, Made to Order Ganglines and Picketlines - Please allow 2- 4 weeks for delivery. During our busiest season (September through May) your order may take 3 - 6 weeks.